Guard Services Division
Jewelry Escort Division
ATM Escort Division
Loss Prevention Division
National Services Division
Federal Contracting Division
Special Events Division
Licensed - Bonded - Insured
MA - ME - NH - CT - RI - AZ
SM Investigations & Security is proud to offer a unique list of services that have been designed to be flexible, affordable, and compatible in today’s specialty retail environment. Homeland security has emerged as an unprecedented concern in our workplaces, our transportation hubs, and our communities. New threats to commerce and industry are being identified and the retail environment with its mall presence is a looming potential target. Thoughtful and realistic retail security programs will value deterrence. Forging strong vendor ties to meet these needs on a full time or part time basis is central to the deflection of those risks.
Retail loss prevention officers (unarmed): SM Investigations & Security understands the need for mature, well trained personnel in retail customer settings, especially high end luxury boutiques. SM Investigations & Security is the leader in identifying and training this very elite and unique type of service employee for whom the expectations are always set high by demanding clients who themselves are challenged by a demanding clientele.
Uniformed Security Officers (armed or unarmed): Every security officer is screened to meet individual customer needs. Security personnel are highly qualified, responsible professionals who take pride in their work. To identify reliable personnel, SM Investigations & Security uses a rigid company hiring process that includes background screening and where applicable drug testing. SM Investigations & Security understands that strong management depends on a superior field support staff. Our management has extensive experience in law enforcement as well as the private security industry. Our 24 hour dispatch center ensures our resources are available to our customers at any time of the day or night.
After hours coverage: Uniformed security personnel are available from border to border around the clock to meet those unexpected security needs when an emergency or other after hours access is necessary. Last minute calls for service is a specialty!
Anti-crime units (unarmed): Specialized two man teams or one man units are trained to deter, identify, and apprehend retail organized theft criminals in high crime environments. Daily activity reports are generated to track suspected offenders operating throughout a range of client locations by time, date and description.